Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
HOW MUCH DOES SHIPPING COST?
- We offer free shipping on all US orders.
- We charge a $6.50 shipping fee for international orders.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging:
All orders are sent out within 1 – 3 Business Days after the order is placed.
- Transit time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
Shipping time : U.S and International Orders will be shipped depending on the fulfillment center the product is from.
◦ Average transit times to the United States: 16 – 30 Business days
◦ Average transit times to International: 17 – 40 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company
ORDER CONFIRMATION
Once your order is validated, you will receive a confirmation email. Order processing begins after confirming your payment. If you want to modify your order, please contact us within 12 hours.
* The delivery time is estimated and starts from the date of order; it may take longer than expected due to a problem with the delivery address, customs clearance procedures, or other causes.
Tracking code
All orders have a tracking number that we will email to our customers. Customers can track the parcel on our website.
Unsuccessful delivery attempt
In this situation, the package is brought back to the local post office location closest to your delivery address and from there it can be picked up.
You will need to contact your local post office to arrange a pickup, or sometimes they may offer to schedule another delivery attempt.
Further recommendations for ease of shipping
- For address and other contact information, please use types of fonts that are understood internationally. Avoid any typography using the glyph.
- If sending to a business address, please enter the company information under the “Company” field and under name insert “ATTN:” then your name.
All items are subject to review for admissibility into any country outside the United States by the respective border services agency. Once an item clears all regulatory processes, it is handed over to a local shipping company for delivery. Delivery time depends on the product and the distance to its destination.
For multiple shipments, it may arrive in separate packages as some items may require a longer production time.
If possible, we suggest signing up for email notifications from your local shipping company to receive delivery status updates and get notified if you owe duty and/or taxes for this item.
If you have any difficulties or questions, feel free to contact us:
- Email: [email protected]
- WhatsApp: +1 365 823 9126.
- Address: 61585 American Loop, Bend, OR 97702, US